The healthcare system wasn't built for the people holding it together.
Family caregivers manage medications, navigate insurance, coordinate appointments, handle crises, and somehow keep their own lives from unraveling. They do this work without training, often without help, and almost always without recognition.
Most caregiver "solutions" treat this as a logistics problem. Another app. Another checklist. Another tool that assumes what caregivers need is better task management.
But ask any caregiver what they actually need, and the answer is simpler and harder: someone who gets it.